About Us

The building society difference

The Cambridge is an independent, mutual society which has been integral to the community since 1850. We provide funding for people buying their own homes and are a trusted home for people in a position to save.

The Cambridge is built on the core values of:

Courage

We’re bold enough to do things differently and brave enough to break new ground. Together we’ll learn from every experience, embrace every opportunity, and we’ll face every challenge with confidence and pride

Integrity

With honest advice and sincere intentions, we promise fairness and balance in everything we do. We'll stay true to our word and loyal to our members, keeping their best interests at the heart of our approach

Community

We’ll stand proudly together as a member-owned mutual, supporting the community that builds our Society. With local hearts and life-changing ideas, we’ll make a difference today and for the generations that follow

Expertise

We’ll make our expertise count for every customer, with clear advice and a simple approach. The knowledge of our teams can mean everything to our members, so we’ll keep investing in our people to inspire their growth

Relevance

We’ll be here whenever we’re needed; listening, learning, adapting, and innovating. We’ll be healthily restless and always open to change, ready to evolve in tune with our members and the world around us

Making The Difference means finding new ways to help people have a home.

How? By thinking differently to help those who can't afford to buy, and by working differently with community partners to improve access to shelter and housing.

As a member-owned mutual, our community has always been close to our hearts. After all, without the people of Cambridge, our Society simply wouldn't exist.

That's why we're working hard to give back when we can... and Making The Difference is how we're doing it.

Making The Difference

Our members

As a member of The Cambridge you’re part of a successful financial organisation. You have a say on what happens - a vote - and you’re helping to shape something for future generations. This is very important. We listen to you and with your support we grow stronger and bigger attracting more new members.

 

Here is what some of our members think about us, this information is from our 2021 customer satisfaction surveys. 

79%

of our members

are extremely or very satisfied with our service

96%

of our members

would describe us as being good or easy to deal with

97%

of our members

are likely to remain with The Cambridge for the next 12 months

59%

of our members

are likely to recommend us to a friend or family member

Our approach to Diversity, Inclusion and Belonging

We pride ourselves on being a fair and inclusive Building Society. And we know that our members admire and respect the moral fabric that’s always been found at the heart of The Cambridge. 

Our approach to Diversity, Inclusion and Belonging means every team member feels respected and integral to our culture.

Find out more.

Who manages your building society