About Us

The building society difference

The Cambridge is an independent, mutual society which has been integral to the community since 1850. We provide funding for people buying their own homes and are a trusted home for people in a position to save.

The Cambridge is built on the core values of:

Integrity

We always act with openness and transparency and have our members’ interests at heart

Community

We work to enrich and support the lives of people today and to ensure future generations benefit from our being

Expertise

We make sure our teams are knowledgeable and we always invest in them. We know this is key to the experience we deliver

Relevance

We build products and services suited to our members and we strive to deliver an experience and environment that is best suited to their needs

There’s more detail on our workings, including financial reports and our Annual General Meeting on our governance page

Governance

Our members

As a member of The Cambridge you’re part of a successful financial organisation. You have a say on what happens - a vote - and you’re helping to shape something for future generations. This is very important. We listen to you and with your support we grow stronger and bigger attracting more new members.

 

Here is what some of our members think about us, this information is from our 2019 customer satisfaction survey. 

82%

of our members

are extremely or very satisfied with our service

95%

of our members

would describe us as being good or easy to deal with

96%

of our members

are likely to remain with The Cambridge for the next 12 months

62%

of our members

are likely to recommend us to a friend or family member

Committed to your community

The way we are supporting our community is changing.

The team are currently reviewing the way we are helping our community to ensure we are doing the very best for the charities local to us.

Dedicating our time to our community is central to The Cambridge and the way we work, and we are looking forward to telling you all about our new plans in the coming months.

Keep an eye out on our news and events page to stay updated!