Cookies

What are cookies?

This website, along with most other major websites, uses cookies. Cookies are small text files which are stored on your computer or device when you visit a website helping the site remember information about you and your preferences.

 

How do we use them? 

Our online services use cookies to help keep it secure. These are essential to the service we offer as they enable you to log in and manage your accounts. Without these cookies enabled, you will not be able to use our online services.

None of the cookies used on our website collect personally identifiable information about you.

We also use cookies to collect anonymous information that will help us understand visitors’ browsing habits on our website and to complete statistical reports on website activity. This helps us to improve our products and services.

Cookies also provide a customised user experience by remembering your preferences and settings.

 

The types of cookies we use?

Below are the listed types of cookies you can consent to via our cookie manager and what they are used for. You can also find the consent categories and the what their purpose is for:

Essential Cookies -These cookies are required to enable the basic features of the site to work and cannot be switched off.

Performance Cookies - These cookies allow us to understand how visitors interact with the website. This data is collected and reported on anonymously and allows us to measure and improve the performance of the site.

Personalisation Cookies - These are cookies that record your visit to our website, the pages you’ve visited and the links you’ve followed. They may be used to build a profile of your interest and show you relevant adverts on other sites. These will also be used to display ads that are relevant and engaging for individual users. These may be set on the site by our advertising partners.

Marketing Cookies - These cookies are used to track visitors across the website. These allows us to store cookies that related to advertising

 

A full list of the cookies that we use can be found in the table below:

Type of Cookies	Name	Purpose
Essential	functionality_storage	Enables storage that supports the functionality of the website or app e.g. language settings.
Essential	WhosOn - Live Chat	The WhosOn cookie is used to link previous chats and visits from the same person together. The cookie doesn’t collect information nor does it control any functionality of WhosOn.
Essential	ARRAffinity cookieStatus	These are for site hosting and remembering the visitor’s preferences.
Performance Cookies	analytics_storage	Enables storage (such as cookies) related to analytics e.g. visit duration, pages viewed.
Marketing Cookies	ad_user_data ad_storage	Sets consent for sending user data related to advertising to Google. Enables storage (such as cookies) related to advertising.
Personalisation Cookies	ad_personalisation personalisation_storage	Sets consent for personalised advertising. Enables storage related to personalisation e.g. video recommendations

How to control and delete cookies?

You can manage whether to restrict or block cookies when you first land on our site and then following this through your web browser directly. The 'Help' function within your browser should tell you how to clear these down if you wish to do so. You are also able to amend your cookie choices at any time using by opening up our Cookie Manager (this will retrigger the cookie manager pop-up).

Alternatively, you may wish to visit the website for the Information Commissioner's Office which contains comprehensive information about cookies including how to manage them.

You can also visit Google Analytics to opt out of being tracked by Google across the websites you visit or open your option panel to reset your preferences for our site specifically.

To find out how Google uses information from sites that use their service please visit Google's Privacy & Terms site 

Please note that if you decide to block all cookies, you will be unable to use our online services.