Privacy Policy

We want to make sure you're in the know about how we at The Cambridge use your information and how we treat your data. Take a read of our Privacy Policy for details about: 

  • How we use your personal information
  • How we check you are who you say you are
  • How others will use your personal information
  • Differences for our mortgage customers


Credit Reference Agencies

Credit Reference Agencies will add details of searches and applications for credit to their records. They share this information with lenders and guarantors of credit who may use it to assess an application for loans, banking, hire facilities or insurance which you or a member of your household may make in the future. 

If you make a joint application, an 'association' between yourself and the other applicants will be created at the credit reference agency which will link your financial records. This association will be considered in future applications by us and other lenders until a successful 'disassociation' is filed with the credit reference agencies. 

Links to the current Credit Reference Agencies operating in the UK are below: 


Access to your information and the 'Right to be forgotten'

Under the Data Protection Act 1998 you have the right to access your personal information held by the Society. You also have the right to be forgotten, in certain circumstances; however, this will only apply where we no longer have a legitimate or regulatory reason for processing your data.

To obtain your information or to request that your data be forgotten please download, complete and return our General Data Protection Form. Once complete you'll need to send this to our Data Protection Officer using the details below: 

Data Protection Officer
The Cambridge Building Society
PO Box 232
51 Newmarket Road