Help Centre

Most popular FAQs

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Mortgages
Base Rate change: I’ve recently applied for a mortgage with The Cambridge – will this affect my application?

It’s business as usual processing our mortgage applications. However, if the mortgage product you’ve applied for is linked to our Standard Variable Rate, we’ll write to you after completion to confirm your new rate and the amount you will repay each month.

Mortgages
Base Rate change: I have a mortgage payment holiday arrangement in place – will this still stand?

If you have an agreed mortgage payment holiday in place this will continue and we’ll let you know of any changes to your repayments before your arrangement comes to an end.

Mortgages
Base Rate change: When will you let me know what my new repayment amount will be?

You will receive a letter in November advising you of your new minimum payment.

Mortgages
Base Rate change: When will you be changing your rates?

Our Standard Variable Rate and Variable Home Loan Rate will change on 30th November 2017.

Mortgages
Base Rate change: What is your Standard Variable Rate and what will it change to?

Our current Standard Variable Rate is 4.74%, from 30th November 2017 our Standard Variable Rate will be 4.99%. Our Variable Home Loan Rate is changing on the same day to 2.50%.

Mortgages
Base Rate change: I’ve got a residential variable rate mortgage, what does this mean for me?

It’s likely that your interest rate will increase and your minimum monthly payment will change. If that’s the case you’ll get a letter in November letting you know what your new minimum payment will be.

Mortgages
Base Rate change: I’ve got a fixed rate mortgage, what does this mean for me?

Your interest rate won’t change for the duration of your fixed rate term.

Savings
Base Rate change: I’ve got a savings account with a variable interest rate, will this change?

If you have a variable rate savings account, it’s likely that the interest rate will change. We are currently reviewing the interest rates on all of our saving accounts.

If your savings account has a base rate tracker feature your interest rate will increase in line with the Bank of England base rate.

Savings
Base Rate change: I’ve got a savings account with a fixed interest rate, will this change?

If you have an account with a fixed interest rate, this will not change for the duration of your fixed rate term.

Savings
What is the interest on my Savings Account?

You can view the interest on your savings account at any time online once you've registered for our online services.

Alternatively take a look at this pdf to find out the interest rate for your variable savings account where the product is no longer available. 

If you're looking for the interest rate for a savings account that is currently available take a look at our savings products here.