Careers
Background to working at The Cambridge
Our success has been due to our strong focus and commitment to excellent customer service which is at the heart of everything we do.
We have continued to develop and grow our business over the years. To ensure The Cambridge is fit for the future we have embarked on a managed growth strategy that means the development of our people, our systems and our range of business channels; all ensuring that our customers continue to receive the right products and services that suit their needs.
We have a central sales support centre based in the heart of Cambridge with 19 local city, town and village branches. We also have a Customer Contact Centre that provides daily and out of hours service in the evening and weekends, as well as an online channel – all enabling our customers to deal with us in the most convenient way.
To ensure that our staff are motivated and engaged, we offer a number of different communication channels, including off site annual business updates; regular podcasts from our Chief Executive; a staff forum and staff consultative committees; annual employee surveys and a staff magazine “Team Talk” which is designed and delivered by our staff for our staff. If that is not enough, our Chief Executive also has an “Ask Stephen” intranet page to respond to any questions that staff have that are important to them.
