Until our world finds its feet again, we’ll be here to help you adapt.

13 July 2020 • Our Insights

We’re all looking for different ways of doing the things that used to be the norm. We’ll be here to help you adapt. Whether you need to manage your savings or arrange a mortgage advice meeting, there are different ways to make it happen.

With a tap on our Money App

If the ‘new normal’ means you’ll be spending less time in town (and more time in your garden) then our Money App is a different way to manage your account. Available on iPhone and Android, our App has been developed to help you make payments, view your balance and keep track of your transactions. Take a look at our guide here to see our three easy steps to get online with us or call our Contact Centre on 0345 601 3344 to get set up online today.

With a chat via our Secure Message Centre

If you need some helpful advice or just have to make a change to your account, we know you don’t necessarily want to be venturing into town. We’re here to offer you an alternative. Login to our online services where our team are on hand to offer help and advice through our Secure Message Centre. Meaning you have more time to spend on the fun jobs. And the best bit? It’s safe and confidential.

With a click on our website

Queuing is the norm nowadays, but wouldn’t it be great if there was a way to try and avoid the queues? Whilst we can’t guarantee you won’t have to wait a minute or two to see our team, we do know that we tend to be busier in the mornings. So when you’re planning your visit, try and see us a little later in the day. And don’t forget, you can double check which of our stores and branches are open here. You’ll be a queue-nnoisseur in no time!

With a call with The Cambridge Mortgage team

We know that over the past few months your plans of buying a home may have slowed down a little, but we’re here to help you get the ball rolling again… without needing to leave your lounge. The Cambridge Mortgage team are available to complete your mortgage advice meeting over the phone, meaning you’re spending less time making your way into our branch or store and you have more time to find that perfect home. Just go here to book your appointment today.   

So before you decide to come and see us in store or branch, take a look at our digital services. You never know, they may save you a trip (or make your visit a little easier). And don’t worry, our team are here to support you on the phone Monday – Friday 8:30am -6:00pm, or 9:00am – 2:00pm on Saturday. Just in case you need a helping hand along the way.