Awards success for The Cambridge
13 June 2017 • Products & Services • Corporate
Last week saw The Cambridge named Moneyfacts ‘Regional Lending Provider of the Year’ at the annual awards and secure a coveted nomination in the ‘Digital Launch of the Year’ category at the Tech.Awards powered by Retail Week.
The Moneyfacts title, previously held by Cumberland Building Society, was unexpected due to the stiff competition from other building societies. The awards are totally independent and recognise product excellence and outstanding service from across a wide range of national financial services providers. Nominees are voted on by intermediaries and brokers who use the various lenders to place business.
A team from The Cambridge attended the glittering awards ceremony held in the Pavilion at the Tower of London. They also came away with a commendation in the ‘Best Online Mortgage Provider’ category after being narrowly pipped to the post by Santander.
Following the win, Tracy Simpson Head of Lending said: “I’m absolutely thrilled to have picked up this award. We know our intermediary partners value the combination of great products with great service and we’ve once again shown that we stand out from the crowd. We absolutely value our intermediaries and the feedback they give us, to be recognised is testament to a real team effort!”
This success followed news that The Cambridge’s transformation of its St Ives store has led to it being recognised as a finalist in the ‘Digital Launch of the Year’ category at the Teach.Awards powered by Retail Week. In a competitive category containing a variety of retailers including heavyweights John Lewis and SPAR, the awards will be judged by a panel of experts before the winners are announced in September.
Commenting on the announcement Michael Stead, Customer Experience Manager and Project Lead said: “The store was transformed earlier this year to respond to changing customer needs; it now combines digital and assisted-service technology with face to face expertise. It’s great to be recognised for an award that celebrates how technology is helping to enhance our customers’ experience.”