Store Team Leader

Various locations

About the role

As a Store Team Leader in one of our Cambridge locations you will bring energy and motivate our Customer Engagement Advisers

You will be accountable for the Store, business performance and your team

Salary and working hours

Salary £25,000.00 per annum, plus attractive additional Saturday Payments

Monday to Friday, 36.25 hours per week

What you’ll be doing day-to-day?

Coaching, developing and supporting team members to ensure you have a high performing team

Conduct regular development reviews with your team to support their success at work

Working alongside the Training Lead to ensure your team have an in depth knowledge of our products and services

Deliver significant savings and mortgage objectives

Coach team members on how to respond to customer complaints and act as the first point of escalation

Be accountable for following the compliance regulations that keep our business and customers safe

Working in a small team in Store, but be part of a wider team working across The Cambridge

You will be someone that

Has a minimum of 4 GCSE’s including English and Maths at grade A*-C/4-9 or equivalent

Enjoys working in a team and can be flexible

Has the ability to communicate effectively at all levels

Has excellent time management and organisational skills

Is confident and has strong presentation skills

Has a passion for training and coaching

Has an analytical mind set and a key eye for detail

The Cambridge will reward you with

On the job training so you feel confident in your role

An attractive remuneration package including:

Annual holiday - 23 days plus bank holidays, your birthday, a Christmas shopping day and anniversary day (start date)

Private health care with cinema and Caffe Nero discounts

A reduced mortgage rate

Excellent pension scheme – if you pay in 4%, we pay in 12%

Support for learning and personal development within your role

Career progression across the Society


If you’re interested in joining a forward thinking Society, we look forward to hearing from you!

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