Lending Quality Administrator

Cambridge, Head Office

About the role

Are you the type of individual that is inquisitive and has a strong eye for detail? Do you enjoy looking for improved ways to do things? Our Lending Quality Administrator is a new role that reports directly to the Head of Lending and is an exciting opportunity for an experienced administrator, with an analytical mind and a keen eye for detail to support with the raising and maintaining professional standards across the business whilst also building strong relationships with internal stakeholders.

Salary and working hours

Starting salary £18,000

Monday to Friday 8:45am - 5:00pm (36.25 hours per week)

What you’ll be doing be doing day-to-day?

Reviewing and improving our customers’ journey through the lending process, start to finish

Completing quality checks on customers’ accounts to ensure accuracy across the board

Attending meetings to implement change and enhance the lending processes

Supporting the Lending team with audits and compliance reviews

Be accountable for following the compliance regulations that keep our business and customers safe

You will be someone that:

Has previous experience in a similar role or has a Financial Services background

Is able to learn quickly and work in a fast paced, dynamic environment

Is good at building relationships with all levels of internal stakeholders

Is confident, has a keen eye for detail and an inquisitive mind

Enjoys working independently

Is confident working with IT systems

The Cambridge will reward you with:

On the job training

An attractive remuneration package including:

Annual holiday - 23 days plus

 your birthday, a shopping day and anniversary day (start date)

Private health care with cinema and Starbucks discounts

A reduced mortgage rate

Excellent pension scheme – if you pay in 4%, we pay in 12%

Support for learning and personal development within your role

Career progression across the Society

A chance to give something back through our Community programme

A positive working culture which encourages you to have a voice


If you’re interested in joining a forward thinking Society, we look forward to hearing from you

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