Business Development Adviser

Head Office, Cambridge

About the role

Are you first class communicator with a passion for customer service? Are you able to quickly establish rapport and adapt your style to suit the customer? We have a rare opportunity as a Business Development Adviser within our Lending Team. This is a busy role that primarily supports our Intermediaries with the provision of criteria information in order that they can confidently place a mortgage case with the Society.

Salary and working hours

Starting salary £21,000 per annum

Monday to Friday (36.25 hours per week) plus Saturday mornings on a rota basis

Shift hours on a rota basis:

8.15am – 4.30pm

8.45am – 5.00pm

9.45am  - 6.00pm

What you’ll be doing day-to-day?

Providing advice and guidance to intermediaries on our lending criteria, underwriting terms and progress of mortgage cases.

You will be the liaison point between our intermediaries and underwriters in obtaining all necessary information to enable a viable case to progress, this will include challenging declined cases.

Manage our Registered Intermediary Panel in line with regulation and compliance

Support our Business Development Managers by proactively developing and maintaining relationships with our Intermediaries, including booking appointments,

Keep up to date with internal and external mortgage knowledge, sharing best practices within the team.

Provide system support internally and to our Intermediaries.

You will be someone that:

Is an excellent communicator over the telephone, email and live chat

Is a self-starter, can use their initiative and be a team player

Can effectively problem solve and has a keen eye for detail

Has a confident, can-do attitude

Previous experience working within financial services and/or mortgage related role

CeMap qualification would be advantageous but not essential (willingness to complete this qualification is essential)

The Cambridge will reward you with:

On the job training

Annual holiday - 24 days plus bank holidays,

your birthday, a Christmas shopping day and anniversary day (start date)

Private health care with cinema and Starbucks discounts

A reduced mortgage rate

Excellent pension scheme – if you pay in 4%, we pay in 12%

Support for learning and personal development within your role

Career progression across the Society or readiness to enter the intermediary market

A chance to give something back through our Community programme

A positive working culture which encourages you to have a voice


If you’re interested in joining a forward thinking Society, we look forward to hearing from you!

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