Data Protection

The Society fully supports the Data Protection Act 1998 to ensure that all personal data is processed in accordance with good data protection practice complying with the Data Protection Act 1998 principles, which are:

  1. Data shall be processed fairly and lawfully.
  2. Data shall be obtained only for one or more specified and lawful purposes and shall not be processed in any manner incompatible with these purposes.
  3. Data shall be adequate, relevant and not excessive.
  4. Data shall be accurate and kept up-to-date.
  5. Data shall not be kept for longer than necessary.
  6. Data shall be processed in accordance with the rights of data subjects.
  7. Appropriate technical and organisational measures shall be taken against unauthorised/unlawful processing and against accidental loss, damage or destruction.
  8. Data shall not be transferred to a country outside the European Economic Area unless that country ensures adequate protection.

For the purposes of the Data Protection Act 1998, Cambridge Building Society is the data cotroller and the Act is enforced and overseen by the Information Commissioner.

Your rights
Under the Act you have a right to:

  • An adequate level of security for your personal information.
  • Object to direct marketing:
    i) You can opt out of marketing when completing an application form. We will remind you of this right at  least once every 3 years.
    ii) You can write to the following address at any time, quoting your account numbers and requesting that your name be taken off our marketing list.

    Membership Services Department
    Cambridge Building Society
    PO BOX 232
    51 Newmarket Road
    Cambridge
    CB5 8FF
  • If you do not wish to receive unsolicited mail from other organisations you can also register your details with the Mail Preference Services run by the Direct Marketing Association.
  • Obtain a copy of your personal information which we hold. This is called a Subject Access Request Form.

    Download Subject Access Request Form
  • You can also get a Subject Access Request Form at any of our branches, or by writing to:

          Membership Services Department
          Cambridge Building Society
          PO Box 232
          51 Newmarket Road
          Cambridge
          CB5 8FF

  • We will charge you a fee of £10 to process your request.
  • Have incorrect personal information corrected. If your personal information in our records is inaccurate, you can provide us with the correct information and we will correct it.
  • Compensation if we breach the law and you suffer damage. If you suffer loss or damage because we do not comply with the Data Protection Act, you may be entitled to compensation.

If you have any queries relating to the use of your personal information please email dataprotection@cambridgebs.co.uk

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© 2012 The Cambridge Building Society. The Cambridge Building Society is a member of the Building Societies Association and is authorised and regulated by the Financial Services Authority. It is entered on the FSA Register; registration number 157223. This site is intended for UK residents only. Communications with us may be monitored/recorded to improve the quality of our service and for your protection and security. Calls to The Cambridge Building Society’s 0845 number will be charged at local rate. Prices can be checked with your phone provider. Mobile calls usually cost more.