Under regulations for prevention and detection of financial crime, we are required to verify the identity of all account holders. We use an electronic verification system to do this.

Additional proof of identity
In certain cases (for example if you are not listed on the electoral roll or you have recently moved house) we may need further proof of your identity.
This means that if you open an account in one of our branches, we may be unable to open your account immediately unless you bring additional proof of your identity with your application.

Additional Forms of identification

List A - To prove who you are

• Current signed passport
• Current UK driving licence (old full licence or new photocard licence) 
• HM Revenue and Customs tax notification e.g. tax assessment, statement of account or notice of coding (P45s and P60s are not accepted) (less than 12 months old)
• Evidence of entitlement to state benefits, pension or tax credits (less than 12 months old)  
• Birth Certificate (under 18s only)

List B - To prove where you live

• Utility bill (less than 3 months old and not a mobile phone bill)
• Council tax bill (for the current year)
• Bank, building society or credit card statement (less than 3 months old)
• Most recent mortgage statement from a recognised lender (less than 12 months old) 
• Current UK driving licence (old full licence or new photocard licence)  
• Evidence of entitlement to state benefits, pension or tax credits (less than 12 months old)  
• Correspondence sent to you by HM Revenue and Customs (less than 12 months old)
• Parent's address verification from List B (under 18s only)
• A letter from your school, college or workplace confirming your name or address (under 18s only)  

We will need to see the original documents when opening your account. Alternatively, we will accept photocopies by post, certified by a solicitor or FSA-regulated firm, provided we have sufficient information to be able to contact that person. For security, please do not forward original documents to us by post.

We will keep a record of the ID you have provided, which may involve retaining a copy of your documents. These records are required to fulfil statutory obligations and will not be used for any other purposes. You can also help prevent crime against yourself and others by maintaining the confidentiality of your account and identity documents.