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Proud to partner with you

That’s why we’re directing customers to you!


Hello, and welcome to The Cambridge

We’re proud of the relationship we have with our intermediary partners and understand the value you bring to our business when you introduce your customers to us. We’re fully committed to working harder for you, offering flexible, responsible lending based on affordability and a manual underwriting process so each case is looked at individually.

These pages are for the use of mortgage intermediaries operating in the UK only

Service Level Agreement times (SLA)

We understand how important it is to manage not only yours, but your customer's expectations.

DIP submission to DIP decision:

Current Performance: 2 days
SLA: 2 days

App received to App reviewed:

Current Performance: 5 days
SLA: 3 days

Survey received to Offer produced:

Current Performance: 3 days
SLA: 5 days

Our TV advert

Mortgage Campaign Jan 16

Directing customers to you!

Intermediary Home

Talk to your Business Development Team

If you would like to discuss a product or talk through a case, The Cambridge Business Development Team are available Monday to Friday 8.45am - 6.00pm and 9.00am - 12.00pm on Saturday.

Telephone 0345 601 2744 or contact us by email