Commitment to mutuality

The Cambridge is proud to have been providing customers with a safe home for savings and loans since 1850. Today we provide a wide range of mortgages and savings to over 130,000 customers throughout the East of England and have assets of nearly £1 billion.

This success has been built on being an independent, mutual Society which places customers at the heart of everything we do. Being a mutual means that we do not have external shareholders and because we do not have to pay dividends, we can share the results of our success with our members.

The Board and management of The Cambridge believe, strongly, that it is in the best interests of its members, and the communities within which they live and work, that the Society should maintain this independent mutual status.

Here are just some of the many reasons why we believe so strongly in this commitment:

  • The Cambridge was created by previous generations for the benefit of themselves, as members, and for the benefit of future generations of members
  • Because part of The Cambridge’s strategic objective is to operate a sustainable business we do not need to maximise profits at the expense of our investors or borrowers
  • The Society maintains an extensive branch network in communities where other financial services organisations have withdrawn
  • The Society is open to all members of the community and will allow an account to be opened with as little as £1
  • The Society supports other local organisations in, for instance, the provision of social housing and community savings and loans activities
  • The Society encourages its staff to become involved in local community activities
  • The Society is a significant local employer with its head office based in Cambridge
  • It tries, wherever possible, to use the services of other local businesses, thus adding to local prosperity
  • The Society offers a choice in the financial services market in which most of the other players are national or international plc's

Our mission statement

"Creating long term sustainable value for the Society and its members"

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© 2011 The Cambridge Building Society. The Cambridge Building Society is a member of the Building Societies Association and is authorised and regulated by the Financial Services Authority. It is entered on the FSA Register; registration number 157223. This site is intended for UK residents only. Communications with us may be monitored/recorded to improve the quality of our service and for your protection and security. Calls to The Cambridge Building Society’s 0845 number will be charged at local rate. Prices can be checked with your phone provider. Mobile calls usually cost more.